Vendor Guide
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Orders & Shipping
Receiving & Processing Orders
How to manage incoming orders and update their status.
Receiving & Processing Orders
When a buyer purchases your product, you'll receive an order that needs to be processed and fulfilled.
Order Notification
You'll receive an email notification for each new order. You can also see new orders on your vendor dashboard with a "Pending" status badge.
Processing an Order
- Go to "Orders" in your vendor dashboard.
- Click on the new order to view its details.
- Review the items, quantities, shipping address, and payment status.
- Mark the order as "Processing" when you begin preparing it.
- Once shipped, update the status to "Shipped" and add a tracking number if available.
Order Statuses
- Pending — New order awaiting your action.
- Processing — You're preparing the order.
- Shipped — Order has been dispatched.
- Delivered — Order has reached the buyer.
- Cancelled — Order has been cancelled.
Tip: Process orders as quickly as possible. Fast fulfillment leads to better reviews and repeat customers.
